Chanel Korea apologizes after data leak following cyber attack

Chanel Korea apologizes after data leak following cyber attack

THE WHAT? Chanel Korea has issued an apology after a cyberattack leaked customer’s personal data from the membership database of its Fragrance and Beauty division, according to a report by the Korea Herald. 

THE DETAILS Taking to a statement, the Korean arm of the French beauty house stated that personal information including names, addresses, birth dates and phone numbers had been breached last week. 

According to the company, passwords, payment information and IDs had not been hacked. Chanel has notified those affected by the attack. 

THE WHY? The company stated that it had identified the cause and had blocked the IP address that undertook the cyberattack. 

The statement read, “We sincerely apologize to our customers for the matter and the inconvenience it caused.

“We have engaged a leading independent cybersecurity firm to conduct an investigation and identified no evidence of further impact on other systems and data.

“Data security is an absolute priority for Chanel, and we have dedicated significant resources to ensure it undergoes constant monitoring and adjustment to immediately detect any malicious activities such as this incident.”