THE WHAT? L’Oréal has informed South Africa’s National Consumer Commission of a voluntary recall of its Dark and Lovely Precise Diamond Straight and Shine relaxer, according to a report published by News 24.
THE DETAILS The French beauty giant has directed those affected to cease use of the product and return it to the point of sale for a full refund.
The affected batch was sold throughout South African as well as in neighbouring Botswana, Lesotho, Namibia, eSwatini, Zambia and Madagascar.
THE WHY? Thezi Mabuza, Acting Consumer Commissioner told News 24, “We urge South Africans who are in possession of Dark and Lovely Precise Diamond Straight and Shine relaxer 125ml tub to return the product to the point of purchase for a refund. We understand that an isolated incident in the production led to an imbalance of the active raw material, affecting one batch only. Using the recalled product may lead to increased hair breakage and increased scalp irritation.”