L’Oréal USA faces class action over ‘defective’ bottles

L’Oréal USA faces class action over ‘defective’ bottles

L’Oréal may have to defend itself in a class action lawsuit which alleges that the French beauty giant is deliberately packaging liquid cosmetics in defective bottles that routinely fail to disgorge all of the product they contain, according to a report published by Legal Newsline.

The complaint was filed in the Southern District of New York at the end of June by four consumers, and others in the same boat, who claim that that the bottles in question (for L’Oréal’s Maybelline Super Stay Better Skin Skin Transforming Foundation and Age Perfect Eye Renewal Eye Cream) only dispense between 43 and 81 percent of the advertised contents. L’Oréal has therefore misrepresented the consumable amount of product in the bottle, they contend.

“The low dispensation rate deceives and damages plaintiffs and the class of consumer, who typically spend approximately US$15 for the products, meaning that consumers may lose on the average approximately US$7 on each purchase because of defendant’s alleged defective packaging,” reads the suit, per Legal Newsline.