THE WHAT? The Body Shop North America has expanded its Open Hiring practices and has eliminated common barriers to employment, such as background checks, drug screenings and previous experience.
THE DETAILS The news follows two successful pilot schemes for seasonal employees, with Open Hiring now serving as a permanent recruitment model for all Customer Consultant and entry-level positions in retail stores and the company’s distribution centres.
As part of its hiring process, The Body Shop asks candidates just three questions, and hires on a first-come, first-serve basis.
The company is now employing targeted recruitment – the intentional move to fill open roles by partnering with non-profit organizations to engage candidates with specific barriers to employment including homelessness, incarceration, and lack of education.
The Body Shop is also rolling out a training program for both management and entry-level employees, which was developed in collaboration with G3 – a consulting service that creates workplace training programs to activate and elevate employees’ soft skills and leadership capabilities.
THE WHY? The new hiring process is part of the company’s commitment to creating an ‘inclusive environment.’
Nicolas Debray, President of The Body Shop, the Americas, said, “The Body Shop is committed to creating an inclusive environment for all of our employees and that starts with the hiring process.
“We believe businesses are a force for good, and that means giving everyone the opportunity to work regardless of their background and previous experience. If you’re interested in working in our retail stores or in our Distribution Center, we can find a role for you with a competitive wage. It’s really that simple, and it works.”