THE WHAT? Walgreens Boots Alliance has announced the launch of its At the Heart of Health 2020 Corporate Social Responsibility Report. The document outlines the impact of the drugstore operator’s commitment to diversity and inclusion, sustainability and improving access to healthcare.
THE DETAILS In 2020, the retailer helped to improve health care access and raise awareness of health issues through COVID-19 testing in underserved communities and the creation of safe spaces for victims of domestic violence.
It also ushered in initiatives aimed at improving diversity such as holding managers accountable for increasing diversity through pay incentives.
And on the sustainability front, it reduced its carbon footprint and waste generation and increased its recycling rate as well as reducing unnecessary plastics from own-brand products.
THE WHY? Ornella Barra, WBA’s Co-chief Operating Officer and the Chairman of the company’s Corporate Social Responsibility Committee explains, “Helping people lead healthier, happier lives is at the heart of our business. For generations, it has been both our responsibility and a business imperative to operate as a force for good for people and the planet – especially in times of crisis. Throughout the pandemic, we remain on the front line to ensure we safely provide healthcare services and support, which now includes COVID-19 vaccine administration, while also progressing in our other key CSR focus areas.”