Walgreens reaches out to Chinese consumers, adding Alipay to 3000 U.S. stores

Walgreens reaches out to Chinese consumers, adding Alipay to 3000 U.S. stores

Retail giant Walgreens has added the Chinese mobile payment platform Alipay to thousands of its stores across the U.S.

Operated by Ant Financial Services Group, the new Alipay collaboration will allow Chinese consumers to use the service in 3000 Walgreen stores across major cities such as New York and LA, with the rollout expected to increase to 7000 stores by April.

Richard Ashworth, Walgreens President of Operation, said in a statement, “Walgreens is focused on making shopping more convenient for our customers. This collaboration has particular significance for our Chinese customer population, who now has a new way to experience Walgreens.
“Not only can they buy our products via our dedicated store on Alibaba’s Tmall Global marketplace, but they will now also be able to shop in the U.S. using Alipay as they would in China. We look forward to the ongoing evolution of our partnership with Alibaba Group.”

The partnership will allow Chinese consumers further purchasing options instore at Walgreens, with the retailer’s products already accessible shoppers via Alibaba’s Tmall site. According a Nielsen report last year, “More than two-thirds of Chinese tourists said they used their smartphones to pay abroad in 2018,” thus giving Walgreens greater access to larger numbers of shoppers.

Yulei Wang, General Manager, Alipay North America, said, “This is a key strategic partnership for achieving awareness in the U.S., as Walgreens is one of the country’s largest drugstore chains. Alipay’s offline, in-store payment service is offered in more than 40 countries and regions, so we are excited to partner with a company that has been trusted across America since 1901, and is constantly evolving to provide more Chinese consumers a seamless and familiar way to pay.”

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